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GOLD
FILLED
There are laws in most countries in the world that stipulate what the thickness of gold is required
to be before an item can be labeled "Gold Filled", My expectations of "Gold Filled" would be at least
100mil = 3 micron approx. But unfortunately there are people on the internet calling a basic gold plated item as a gold filled
(especially on EBay). This does not help the legitimate Manufacturers/Resellers/Wholesalers as myself whom sell the true product.
SOLID GOLD LAYERED
Once again, there are laws in most countries in the world that stipulate
what the thickness of gold is required to be before an item can be labeled "Gold Layered". My expectations of "Gold
Layered" would be for the gold to be at least 75mil = 2micron approx in thickness.
GOLD
LAYERED
My expectations of "Gold Layered" would be for the gold to be at least 50mil, or a minimum
of 25 mil
my research as also led to this "Gold Layered" label as being referred to as "Rolled
Gold"
GOLD PLATED
In my opinion anything less than 50mil
is a waste of time as it will wear off over time, chip, or even flake. Gold plated is often found on EBay and is usually only
of the thickness of between 5mil - 25mil.
There are many people whom sell gold plated/layered/overlay/filled
with a life time guarantee. Such sellers are able to do this because they put a clear coating on the surface of the
product which increases its life expectancy, however often it is items that have little gold in or on them
TERMS
& CONDITIONS
Please note: terms, conditions and policies will be updated from time to time. Please check
back regularly for updates.
EGGold claims, warranty replacement, returns are valid, binding and enforceable against
all persons that access and purchase or bid on our items, whether on this site or auction site selling the same items. If
you do not agree to be bound by our terms, claims and warranty conditions please do not buy or bid on our items. By purchasing
or bidding you automatically agree to our terms, claims and warranty conditions.
EGGold terms, claims and warranty conditions
may be changed or updated at any time.
EGGold shall not be liable for costs incurred by any person to obtain
professional advice relating to these terms and conditions.
In the event that any term or condition, detailed
herein is found unenforceable or invalid for any reason, such term(s) or condition(s) or claim(s) shall be severable from
the remaining terms and conditions. The remaining terms and conditions shall remain enforceable and applicable. If an issue
arises that is not included in these terms and conditions a new term and condition will be added to this document by EGGold
and the new term and conditions will be enforceable and applicable to the issue raised.
EGGold reserves the right,
in its sole and absolute discretion, to at any time without prior notice or justification, change these terms and conditions,
content and/or services from this website or any other site or store selling this product.
International wholesale
orders under $300 attract an additional postage charge of $20. The GST paid on order over this goes towards overseas postage
costs, hence the postage is still only $11.
CLAIMS (ONLY for defective, or incorrect merchandise):
If merchandise is defective, stained, or otherwise damaged in any way, we will promptly replace the merchandise with
an identical replacement item. If the merchandise was incorrect, and not what was indicated on your order or our invoice,
then we will promptly send the correct item upon receiving the incorrect delivery.
Defective merchandise must be returned
to us with a piece of tape indicating the location of the flaw or stain.
Shipping will be reimbursed for defective merchandise
only.
Additional items cannot be shipped with exchanges, but must be placed as a new order.
RETURNS, Customer
Initiated Returns (for unwanted merchandise):
Customer-initiated returns, are returns made because the customer
does not want the item for ANY reason, including "doesn't fit", "didn't like it" or "not
what was expected".
Returned items MUST NOT be worn. They must be in new condition, and able to be resold. Items
returned that are not able to be resold will be returned to the customer at the customers expense.
ALL customer-initiated
returns including items ordered as samples will be charged a restocking fee. The restocking fee is $10 per item and return
postage is $9.
The shipping cost to return the item(s) to us is the customer's responsibility. - We recommend
that items are shipped in a way that can be tracked.
Credit will be issued after the items are received, and
inspected to ensure the items are in new, in new condition & are able to be resold. (This may take as long as 2 weeks
after we receive the item(s)) Credit must be used within 7 days.
We will try to answer any pre-order questions
that you might have to insure that you will be happy with your purchase. We discourage customers from ordering items to "try
on" or "see if I like it" because the restocking fees and shipping charges often make it impractical for smaller
orders to be returned.
Warranty replacements
EGGold 75Mil gold Layered & 100Mil filled
products are guaranteed not to tarnish , discolour or fade.
If an issue arises with your item(s) simply return the item
along with a $5 note (p/h charge) copy of invoice and guarantee slip (as this will not be returned)
We will replace
the item, no questions asked. Please do not lose your guarantee slip and invoice as this is your proof of purchase. EGGold
cannot accept returns without proof of purchase.
A warranty replacement will be accepted no more than two times
per customer. If the item is returned more than two times it is will granted that the buyer is allergic to nickel and/or has
acidic skin. In this case the warranty will become void.
Note: anyone with acidic skin can wear a solid gold piece to
an unwearable condition after three years if the item/s is worn daily.   
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